Frequently Asked Questions (FAQs)
Got a question about hiring a cleaner or our services, perhaps you’ll find the answer below. Alternatively, get in contact with us and a member of our freindly team will be delighted to assist you.
We provide professional cleaning services across Burnley, Pendle, Ribble Valley, and Hyndburn. If you’re nearby and unsure if we cover your area, just give us a call.
Yes! All our cleaners are fully insured, carefully selected, and trained to provide a reliable, trustworthy service in your home or workplace.
We offer weekly and fortnightly domestic cleaning, one-off deep cleans, office cleaning, landlord/end-of-tenancy cleaning, and builders cleans. You can find a full list on our Services page.
Not necessarily. Many of our clients provide a key or lockbox for access. If you prefer to be home, that’s fine too, we’re happy to work around your schedule.
Booking is easy! You can contact us by phone, email, or via our website form, and we’ll schedule a convenient time to inspect your property and book you in for your clean.
We understand life happens. Just let us know 24 hours in advance if you need to cancel or reschedule, and we’ll adjust your appointment.
There’s no need to tidy before we arrive, our cleaners handle everything. If possible, please clear personal items or valuables so we can focus on a thorough clean.
We accept card payments, bank transfers, or cash depending on your preference. Payment is usually arranged after each visit or on a regular schedule for ongoing services.
Yes! We use safe, professional-grade cleaning products that are effective yet gentle on surfaces. If you prefer eco-friendly products, just let us know.
Absolutely! Our one-off deep cleans are perfect for spring cleaning, moving in or out, or after building or renovation work.
